Privacy policy
Last updated: October 17, 2026
Effective 17 October 2026. This policy follows the information involved when you browse proaquaindustriacousa.online or prepare a manufacturing enquiry. It explains the distinction between a technical page request, an unsent draft on your device and correspondence the business actually receives.
1. Who is responsible for this website
PROAQUA INDUSTRIA E COMERCIO LTDA is the business presented on this website. Its registered address is TRAVESSA HORACIO, 40, RAMOS, RIO DE JANEIRO - RJ, 21031-760, Brazil. The site describes the manufacture of plastic articles and identifies a registered secondary metal-products activity. This notice concerns personal information in the website journey. A product drawing, order or other business record may require additional information about its handling if a separate commercial discussion develops. The English language and domain name do not change the location of the business.
2. Browsing before making contact
You can read the company pages without creating a user profile or entering your name. There is no sign-in area, customer dashboard or upload tool. The website does not ask for a purchasing account, identity document or payment card. A visit does produce the connection activity described below, even if you never open the enquiry form. Reading a page does not subscribe you to sales messages or mean that a manufacturing brief has been accepted.
3. What belongs in an initial manufacturing brief
The contact fields ask for your name, email address and message. A phone number is optional; the dedicated enquiry page also allows an optional city or area. A useful brief can describe the intended application, dimensions, quantity and any known material requirement. These technical details can reveal personal information when linked to a person or a small business. Keep the initial description proportionate: detailed customer lists, employee records and private end-user data are not needed to explain an article.
4. The draft stays under your control
Choosing Open email draft asks an email application on your device to prepare correspondence addressed to [email protected]. You decide whether to edit, save, send or discard that draft. The website has no message-receiving backend and does not confirm delivery. Mailbox availability and delivery have not been verified. Your email application may retain drafts, suggest contact addresses or synchronise them under its own settings. Those features are outside the local form code, so check the application before leaving a shared device.
5. Names and contact details inside project descriptions
Use a business role or a general project reference when a person’s identity is unnecessary. Do not paste another person’s telephone number, home address, health information or account credentials into a specification. If you contact the business on behalf of an organisation, identify your role and use a reply address you are authorised to use. A procurement conversation should not disclose an entire address book or an unredacted purchase file merely to describe the required dimensions or material.
6. If correspondence reaches the business
Received details may be needed to understand the proposed application, ask a clarification, identify the person making the request and keep track of an agreed commercial conversation. The relevance of a record depends on what is actually discussed; the website does not establish a universal sales-processing arrangement. If the discussion moves to samples, drawings, orders or invoicing, ask which information is required and through which channel it should be supplied. An initial enquiry is not permission to circulate its contents for unrelated purposes.
7. Technical requests and Cloudflare measurement
The hosting and Cloudflare delivery services handle browser requests needed to display the pages and protect access. Technical records can include the requested URL, IP address, browser information, time, referrer and response status. Cloudflare Insights also measures visits and page performance, while browser network-error reporting provides information about connection failures. These measurements are distinct from the name, reply address and manufacturing description entered in the enquiry fields. Avoid putting personal information into page URLs or query parameters, which form part of a technical request.
8. Local page resources and device settings
Fonts and decorative graphics are served with the website. The page does not load an embedded map, social feed, video player or remote product configurator. Its enquiry code does not save completed fields in cookies, localStorage or sessionStorage. This statement concerns the supplied form code, not every feature of a browser, an email client or the delivery infrastructure. Cloudflare security controls and measurement are described separately. You can inspect browser site data and adjust browser privacy settings; some restrictions may affect access or the handoff to an email application.
9. Access by providers and other recipients
Hosting and Cloudflare participate in delivering and securing the site; your selected email provider participates if you open or send a draft. There is no form integration with an advertising account, marketplace or payment processor. Once correspondence is received, any necessary recipient should be related to its purpose, a lawful obligation or the resolution of the matter. Technical infrastructure and email routing may involve processing outside Brazil. Ask for information about recipients and international processing relevant to your particular interaction rather than assuming the registered address describes every server location.
10. Keeping information and protecting access
The page does not publish an unverified retention period for server records or business correspondence. How long a received record is needed can depend on an open enquiry, a later agreement, legal duties or a dispute. You may ask about the information held and the applicable retention reason. Restrict the amount you send, keep your email account secure and do not forward confidential manufacturing material through this form. No web or email channel can provide a promise of absolute confidentiality or uninterrupted availability.
11. Requests about your personal information
You may write to PROAQUA INDUSTRIA E COMERCIO LTDA at TRAVESSA HORACIO, 40, RAMOS, RIO DE JANEIRO - RJ, 21031-760, Brazil to identify a privacy concern or request concerning your information. Describe the date, channel and subject of the interaction and the correction or information you need. A relevant message reference can be more useful than a large attachment containing unrelated data. The enquiry form can prepare a draft about privacy, but delivery is not confirmed by the website; retain a copy and appropriate evidence of any written request you send.
12. Rights and proportionate verification
Applicable Brazilian data-protection rules provide rights concerning confirmation of processing, access, correction and information about sharing. Depending on the legal conditions, other rights include deletion, restriction, portability, withdrawal of consent and review of certain automated decisions. A request should be assessed under the rules applicable to the actual record. Reasonable identity verification may be necessary to avoid disclosing information to the wrong person; do not send a full identity document with an initial enquiry unless a justified, suitable process has been explained.
13. Questions, changes and further guidance
If an answer about a specific record is unclear, explain the remaining issue and the outcome you seek. The Brazilian data-protection authority, ANPD, publishes guidance about rights and available complaint routes. This notice does not create a barrier to using those routes. The website has no automatic quotation decision, credit assessment or personalised product recommendation based on the enquiry fields. If the site’s contact method or technical features change, this notice should be updated to describe the resulting data flow; the effective date helps you identify the version you read.