Terms of use
Last updated: October 17, 2026
Effective 17 October 2026. These terms describe the use of proaquaindustriacousa.online as an informational manufacturing website. They distinguish product enquiries from specifications, quotations and agreements that would need to be established separately.
1. The company and the purpose of these pages
The company identified here is PROAQUA INDUSTRIA E COMERCIO LTDA, registered at TRAVESSA HORACIO, 40, RAMOS, RIO DE JANEIRO - RJ, 21031-760, Brazil. The website uses the shorter name Proaqua for its English-language presentation. It gives business information and a way to prepare an initial enquiry. It is not an ordering portal, a technical design service or a live catalogue of available articles. Use the company information to identify the business and read the scope of the information before relying on a page for a purchasing decision.
2. What the registered activities establish
The primary registered activity covers manufacture of plastic articles for other uses not otherwise specified. A secondary activity covers manufacture of other metal products not otherwise specified. These broad descriptions do not identify an individual product, material grade, machine, production method or certification. They should not be read as evidence that every plastic or metal item can be supplied. The business must confirm the relevant product scope and requirements for a concrete enquiry; the website supplies no automatic feasibility approval.
3. An application needs its own specification
A description such as a container, fitting or component can leave important requirements unresolved. Intended use, dimensions, quantity, material and operating conditions may all matter to suitability. Examples of information to discuss are prompts for a brief, not a statement that a particular article is offered here. Do not infer compatibility, chemical resistance, food-contact suitability, load capacity or electrical performance from the appearance of the page or the word plastic. Obtain the relevant product-specific information before selecting an article.
4. No catalogue stock or commercial commitment
There is no shopping cart, checkout, inventory feed, price list or payment interface on these pages. The site does not reserve material or production capacity. Sending an enquiry does not place an order, approve a drawing or instruct production. Any eventual transaction requires clarity about the item, specification, quantity, commercial terms and parties involved. No minimum quantity, delivery area, lead time or opening hours is established by this website, and a request for such information does not prove that it is available.
5. Using the email-draft form
The form prepares text for your chosen email application using the displayed recipient [email protected]. The website itself does not send the message. Review the recipient, reply address, units and description in the draft before choosing to send it. The local confirmation refers to opening a draft, not receipt or acceptance by the business. Mailbox delivery has not been verified. If no draft opens, a compatible email handler may need to be configured; do not assume that the message was transmitted in the background.
6. Accuracy and authority in an enquiry
Give accurate contact details and make clear whether you are enquiring personally or for an organisation. Do not impersonate another purchaser or present an unapproved request as an accepted purchase order. When referring to a drawing or specification, identify its revision in plain language and do not mix obsolete and current requirements. A person receiving a brief cannot safely resolve a missing unit or conflicting dimension by assumption. Resolve uncertainty directly before relying on any later quotation or manufacturing arrangement.
7. Drawings, confidential material and intellectual property
The website has no file-upload function and the form does not attach documents. Avoid pasting confidential designs, customer records or material you are not entitled to disclose into an introductory message. Where detailed drawings or samples are relevant, first agree on an appropriate channel and any necessary handling arrangements. Using the form does not itself establish a nondisclosure agreement, transfer ownership of a design or grant either party a manufacturing licence. Those matters require consideration in the particular commercial relationship.
8. Illustrations and presentation
The geometric graphics, colours and decorative motifs belong to the website presentation. They are not photographs of machinery, a factory, a stocked article or a laboratory test. The page layout provides no basis for inferring production capacity, inspection facilities or a certification. Business facts should be assessed from the stated information and appropriate confirmation, rather than from the visual style. The English language and the domain suffix do not indicate a United States office, warehouse or company registration.
9. Appropriate use and technical access
Use the website for lawful browsing and relevant communication. Do not attempt to bypass access controls, introduce malicious code or use the form to harass people or circulate unrelated bulk messages. Do not send credentials or payment details through a manufacturing enquiry. Temporary failures can arise from a browser, connection, host, security service or email application. The absence of a page or draft is not evidence of a cancelled transaction or rejected commercial request; obtain confirmation through a suitable channel.
10. Business records and separate agreements
If a discussion develops into a proposed supply, keep the relevant written specification and commercial record. A later document may define terms that this informational site does not contain, such as acceptance criteria, inspection, packaging, delivery arrangements or an agreed remedy. Resolve contradictions before authorising a commitment. These website terms do not silently add a cancellation charge, an exclusive jurisdiction clause or a warranty period to that agreement. Mandatory rights and obligations continue to apply where the law requires them.
11. Concerns about a product or transaction
The Refund and cancellation information page explains how to organise a concern about an actual transaction. Include an order or invoice reference if one exists and explain the issue without exposing unnecessary personal information. A disagreement about a supplied article must be assessed against the relevant facts, specification, agreement and applicable law. Do not treat this website as a mechanism that can automatically approve a return or issue a refund. Keep the goods and supporting records in a condition suitable for an appropriate assessment.
12. Questions and changes to the site
You can prepare an enquiry using the contact pages or address written correspondence to PROAQUA INDUSTRIA E COMERCIO LTDA at its registered address shown in the footer. Seek acknowledgement when a message concerns a time-sensitive commercial decision. Changes to these informational pages do not by themselves rewrite an existing agreement. The date above identifies this version, and the Privacy policy explains the website’s technical measurement and enquiry fields. Nothing here is intended to remove rights or remedies that applicable law makes mandatory.